General Services

GENERAL SERVICES

As the Retail Operations Support Center for 200+ independent retail supermarkets in Louisiana, Texas and Mississippi, Associated Grocers, Inc. is the “grocery store for grocery stores.” We provide a shopping list of products and services that allow independent supermarkets to compete with the national chains while providing their unique hometown flavors and fast, friendly service.

Our specialized departments lend their support and provide the services and products needed to allow supermarket operators to concentrate on their customers.

These departments include:

• Finance and Accounting
• Information Services
• Human Resources
• Operations, Transporation and Logistics
• Perishable
• Sales and Marketing

For more detailed information on the services we provide, please select a category from the drop down menu above.

ADVERTISING & AD GROUPS

Ad Groups

In order to provide retailers with flexibility and differentiation in the marketplace, Associated Grocers supports a number of advertising groups. Specific ad groups are able to communicate a common identity to the public through shared advertising practices. In addition to the advertising promotions and pricing opportunities available through the ad plans, the unique ad groups can negotiate with manufacturers and DSD vendors in order to defray advertising expense and enhance pricing support. Along with your input, our Retail Counselors and Management will determine membership in an ad group based on a store’s advertising philosophy, its size, and its geographic location relative to other member stores. Several ad groups are actually “closed” families of retail operators under single membership. 

Ad Planners 

The “backbone” of our advertising program is the Ad Planner Program. This is a program designed to manage pre-booked orders for guaranteed product. How it works: The Associated Grocers Category Specialist negotiates with manufacturers and brokers several weeks in advance of planned promotions. Ad Placement Dollars are lump sum revenues paid by the supplier for running an ad. Grocery Placement Dollars are collected into a fund, and then used to buy down the cost of retail-sensitive items. Rebate Dollars are offered on a “per unit” basis and are intended to buy down the ad retail at the item level. Members earn rebate amounts for all eligible cases of merchandise purchased through the ad planner. The Advertising Coordinator plans each ad seven weeks in advance for the Grocery, Dairy, Frozen Food, General Merchandise and Health and Beauty categories. After it has been discussed with participating ad group members, the Ad Planner is distributed in the form of a survey or available electronically through AGLinki. 

Delivery Schedule 

The shipment periods for grocery advertised items begin on Thursday prior to the advertising week and end on the Tuesday following the advertising week for 13 shipping days total. For perishable merchandise, ad pricing and shipping dates are determined by the ad break dates. There is an eight-day delivery option on perishable items. This is a flexible program designed to meet the needs of a diverse and widely spread geographic base. Management determines the appropriate dates for ad pricing availability. Major Feature Item shipping dates are the same as the grocery ad items. 

Final Ad List

Two weeks prior to each ad, a Final Ad List is issued to reflect any changes in Grocery, Dairy, Frozen and HBC/GM. It also incorporates Meat, Produce, DSD, and Bakery.

CREATIVE SERVICES

The Creative Services department provides creative development and production of printed materials for the promotion of products and services to Associated Grocers, Inc. and its members. This division’s main purpose is to provide weekly printed circulars to member stores for distribution to their customers. Over 100 retailers participate in the current circular program with a weekly printing quantity of approximately 500,000 circulars.The advantage of joining the circular program is the cost-efficient customization by individual stores of circulars that meet their specific market’s wants and needs. This customer-oriented approach gives the retailer the ability to react swiftly to competition.

A staff of full-time graphic artists is trained in all current software used for electronic composition to maintain the “edge” in electronic design. They are also available to assist in producing supporting materials for any promotion including banners, shelf signs, brochures, flyers, direct mail pieces and more.

RETAIL COUNSELORS

Associated Grocers, Inc. has seven full time Retail Support Counselors whose overall responsibility is to assist in store evaluations: sales, merchandising, operations. Their experience comes from being former chain store managers and working with other wholesalers. Combined, they have worked in excess of 150 years in the grocery industry.

Thirteen technical experts also call on the stores, to render advice and training: five in Meat, four in Produce and four in Bakery/Deli. Associated Grocers, Inc., also has four Shurfine Sales Representatives and a Retail Manager, who all work out of the corporate office as well. Each counselor and field merchandiser has a territory and visits stores on a regularly rotating schedule. Any new program implementation is supervised by one of these key staff members.

Additionally, retail shelf maintenance support is offered through our HBC/GM Rack Service program. Six regional supervisors manage fifty assistants who organize the sets, order the product, stock the shelves and re-order as necessary. The program has been so successful that Associated Grocers, Inc. has introduced Rack Service on Nutritional Foods, and is examining other opportunities in the grocery arena.

Store Analysis

The Retail Services team possesses years of solid retail experience, enabling them to help members address your most frustrating challenges. However, because we realize that you may need guidance in all the various aspects of retail operations, we occasionally consult with other departments (including Distribution, Transportation, Advertising, Finance & Accounting, Information Services, and Human Resources) in order to provide a complete, in-depth store analysis. Through this process, the staff focuses on problems, concerns, and available opportunities in order to develop workable solutions for our retailers.

• Identifying strengths and weaknesses, then making recommendations for improvement.
• Diagnosing the retailer’s problem needs, then developing and implementing solutions.
• Improving departmental operations and job performance.
• Designing and providing services and programs tailored to the retailer’s own specific objectives; and explaining and helping to incorporate existing programs.

Development

Marketing research is an investment in the future success of your business and helps retailers better serve their customers by providing valuable insights into what people want, what they think, and why. Retail Services offers a variety of market studies to assist retailers with decisions concerning retail growth.

These studies are conducted by highly regarded marketing research firms, whose services are contracted through Associated Grocers, Inc.. Once the required information has been gathered, it is analyzed and compiled into a retailer-friendly format.

• New site feasibility
• Relocation feasibility
• Expansion of present location
• Store remodeling or updating
• Telephone consumer surveys
• Customer spotting
• Customer shopping patterns

HBC/GM Merchandising Services

At Associated Grocers, Inc., it has always been a company goal to provide our members with the best service possible. To that end, we have established a full-service program in the HBC/GM area, which offers you the following benefits:

• A service representative will visit your store weekly to check in the order, work the order, condition the sections, make minor set adjustments and place the next order.
• New items will be worked in where needed and discontinued items will be removed.
• Service will be provided for all GM and HBC products – School Supplies, Auto Supplies (including Motor Oil), Toys, Hair Care, Hardware, Housewares, Plastics, Kitchen Gadgets, Pet Supplies, Light Bulbs, Batteries, Ice Chests, Baby Supplies, Umbrellas, and Candles.

The following limitations apply as well:

• To qualify for the full-service program, a store must purchase a minimum of $1,000 per week in HBC and General Merchandise. In some cases lower volume stores can be serviced every other week.
• Associated Grocers, Inc.will not be responsible for merchandise purchased through other vendors.
• Due to timing issues with price changes dates and merchandising dates, we ask that store owners/managers tag and change their own retails. We will hang the discontinued tags and any tags that the store could not locate.

Non-Service Stores That Purchase HBC/GM from Associated Grocers:

For stores that choose not to participate in the full-service program, a service representative will make periodic visits to work in new items, make merchandising suggestions and introduce new promotions.

Seminars

In today’s supermarket arena, new concepts and trends are emerging faster than ever before. In order to maximize productivity and profitability at retail, it is imporant to remain educated and current in the latest grocery opportunities and technologies. At Associated Grocers, Inc., we recognize the need for our members to stay abreast of these changes. To that end, we make every effort to obtain educational products to address your needs, and we make certain that our staff is available to address your concerns.

In addition, we offer retailers several ongoing seminar programs. Informative presentations are held at our food shows and other specified locations throughout the year. Topics may include, but are not limited to, food safety, proper bagging techniques, loyalty marketing, seasonal merchandising, and secession planning.

DISTRIBUTION CENTER

Our distribution staff of managers, supervisors, order selectors, forklift operators and warehousemen continually strives to achieve the highest levels of customer service. Likewise, our team of transportation and logistics professionals is committed to getting products to our stores in the best condition and as efficiently as possible.

Through a state-of-the-art warehouse management system, our employees utilize the latest in radio frequency technology to locate merchandise quickly and accurately. This system allows warehouse personnel to use electronic data for pallet location, product availability, product selection, and inventory control. This, in conjunction with state-of-the-art GPS-based transportation technologies, provides the efficiency which is needed at distribution in order to reduce operational costs and increase customer satisfaction.

Logistics and Supply Chain Management involves extensive analysis of the retail process, including how we procure product from suppliers, how we receive and manage inventory at our Distribution Center, how we deliver product to our customers, and finally, how product is sold at the retail level. By studying this process in its entirety, our staff has proven that it can accurately and efficiently formulate, communicate, and implement improved business plans, processes, and systems, so as to service our customers in a more cost-effective manner.

FINANCE & ACCOUNTING

Business planning provides a focus for corporate decisions and instills the organizational discipline necessary for achieving results. Finance and Accounting develops the financial measurements necessary for ensuring that we attain the results set forth through corporate planning. Timely access to key financial issues such as sales, profits, expense ratios, inventory turns, capital expenditures, and liquidity is essential to effective, proactive decision making.

Services provided to our Member Retailers:

• Retail Store Accounting
• Accounts Receivable

Services provided to our Vendors:

• Accounts Payable
• Vendor Relations

Retail Store Accounting

Retail Store Accounting provides high quality services for the Support and Success of the Independent Retail Grocer. We strive to develop excellent relationships with our clients by combining state of the art technology with friendly, personal service. We believe that by having a good understanding of our clients and the retail grocery business, we can serve them better. We value innovation and believe that improving our services will positively impact our clients. Services offered include the following:

Accounting and Bookkeeping Services

• Compiled Interim and Year-End financial reports
• Operational reports including departmental reporting and benchmarking
• Sales tax return e-filing
• Bank reconciliation
• Year-End filing of 1099′s and 1096′s
• Consulting services

Payroll Services

• Sealed paycheck preparation, assembly and distribution
• Direct Deposit for your employees, no more waiting in teller lines
• Payroll, Tax and Deduction Register Reports
• Electronic Federal Tax Payment Services (EFTPS) means your taxes paid on time
• Payroll tax reconciliation and reporting (Monthly, Quarterly and Year-End)

Money Order Services

• Money Orders provided through Western Union
• Add this service to improve customer loyalty and increase sales volume
• Preferred rates through AG Retail Store Accounting and NO monthly equipment fees
• Bi-weekly drafts and weekly statements including sales, fees and store profit

For interest in this Member Service, please email Tom DeWerff or call 225-444-1312.

Accounts Receivable

The Associated Grocers’ Accounts Receivable Department is responsible for administering many programs that offer our customers opportunities to increase profitability and streamline business processes. Programs including the following are available to our customers:

Drop Shipment Program – The drop shipment program offers our retailers the flexibility to pay approved Drop Shipment vendors through Associated Grocers on their weekly statement. This can greatly reduce the number of checks the retailer writes each week. Those sales contribute to the retailer’s average weekly purchases from the distribution center, which could potentially improve their buying bracket, resulting in additional savings.

Coupon Program – The coupon program allows retailers to streamline their coupon processing by eliminating the need for the retailer to separate coupons and communicate individually with each vendor for coupon reimbursement. A retailer participating in the coupon program simply batches their coupons according to a few simple procedures and sends them to the distribution center. AG will then forward them to Inmar Coupon Clearing for processing.

ACH Statement Draft – Retailers participating in this program are automatically drafted each week for the current balance owed on their weekly statement. This program eliminates the need for the retailer to write a check for the statement balance and insures the payment is received by Associated Grocers in a timely fashion.

Direct Deposit of Funds from Associated Grocers – Retailers participating in this program receive their funds from Associated Grocers via a direct deposit into the account of choice. The retailer receives a remittance advice notifying them of the direct deposit.

Gift Certificates – Area businesses, especially during holiday times, often request gift certificates redeemable at stores that are members of Associated Grocers. These gift certificates, issued by Associated Grocers, are redeemable at retail. The retailers then forward the gift certificates to Associated Grocers for reimbursement.

Damage Reclamation – Associated Grocers’ damaged reclamation program enables our members to recover a substantial portion of the cost of damaged goods by simply returning damaged units for credit (subject to certain rules and procedures).

Loans for Store Upgrades – Participation in this program is available to members with excess equity in Associated Grocers. The excess equity can be used as collateral for loans to upgrade their store.

Easy Access to Online Business Documents – Easy access to business documents are available to our members at on this website. The website allows those with access the ability to search, view, print and email weekly statement, statement recap, purchase analysis, invoices and credit from any personal computer with internet access.

For interest or questions in any program listed above, please contact the Accounting Manager at 225-444-1220. 

Accounts Payable

Please contact Accounts Payable for inquiring and resolving any issues arising before payment has been made to your company.

Email Accounts Payable for:

• Payment Status (please include our 6-digit purchase order number)
• Sending invoices
• Bill of Lading/Proof of Delivery Copies (our 6-digit purchase order number is required)

Complete Accounts Payable Information 

Vendor Relations

Please contact Vendor Relations for inquiring and resolving any issues arising after payment has been made to your company.

Email Vendor Relations for:

• Deduction Backup
• Deduction Questions/Further Explanation
• Deduction Repayment/Payback
• Unearned Cash Discounts/Term Discrepancies
• Balance Due Inquiries
• Copies of our Form W-9 or Reseller Tax Exemption Certificate

Complete Vendor Relations Information

RETAIL PRICING

Associated Grocers, Inc. maintains three suggested retail pricing zones, referred to as House Zones A, B & C. House Zone A is managed for all items, in all departments and follows an aggressive pricing strategy. Stores can choose from any of the house zones and then customize their plan to best meet their individual goals and objectives. The goal of the House Zones is to provide retailers with suggested retail pricing that reflects no unusual market conditions and takes into account sensitive item pricing while seeking to achieve a predetermined gross profit margin. Over 1700 items are monitored on a monthly basis in several geographic regions to assure competitive pricing. Upon request, local competitors can be price-checked and local pricing trends monitored to help retailers stay on top of what is happening in their area.

Custom Zone Pricing: Recognizing the need for some retailers to establish pricing for their store that reflect particular local market conditions, Custom Zone Pricing offers the ultimate in individual control. With this program, a retailer selects as many items as necessary to deliver the overall price image that fits a store’s specific competitive retail strategy. Options include fixed-margin retails, which automatically maintain a specific gross profit margin between cost and retail price, or fixed-price retails, which maintains a specific retail price regardless of cost increases or decreases.

Advertised Specials & Temporary Price Reduction (TPR) Programs: The retail pricing system accommodates retailers who participate in the various merchandising/advertising programs. Sale and TPR items are delivered and billed at the promoted cost and sale / TPR retail. This results in a more accurate gross margin on the invoice.

Advertising & TPR Signage: Associated Grocers, Inc. provides weekly Ad and TPR promotional signage based upon the stores participation in the various promotional programs.

Shelf Labels: Labels display the pack, size, item description, Associated Grocers, Inc. item order code, UPC number, Category, and a scannable bar code.

PROCUREMENT & MERCHANDISING

Associated Grocers, Inc. purchases more than 22,000 items in Grocery, Meat, Produce, Bakery/Deli, HBC & GM. We carry a full line of bakery items, ranging from scratch bakery ingredients to an extensive thaw and sell program. We are the largest wholesale IBP beef account in the Southeast region. All items are procured locally through our corporate headquarters. We offer an extensive variety of regional products, while Shurfine has been our primary private label line with more than 1,400 items available for nearly 30 years. To round out the product mix, we also offer numerous price-impact items, including a complete dollar program consisting of over 800 products covering GM, HBC, Grocery Food and Non-Food.

We have a professional staff of Category Management and Procurement Teams utilizing the latest technology advances offering our Retailers the greatest opportunity to remain competitive while offering the correct item assortment promoted at the right time, while providing superior in stock service levels. Several programs are offered to assist Retailers including our Monthly Merchandising Booklet offering everyday items, pallets and off shelf displays which offer the best price while increasing visibility and incremental sales, Monthly Pallet Program, Pay On Performance (P.O.P.) Scan Based Program, Price Buster TPR (temporary price reduction) program, our New Item Express speed-to-shelf effort, our HBC Hot 100 pricing program, as well as shelf sign programs for private label and advertising.

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Bakery / Deli

The Bakery/Deli department offers the largest assortment of products in the Southeast. This, combined with Associated Grocers’ substantial buying power, allows your store to compete in variety and price not only with the chain stores, but with the retail bakeries and delis as well. Our product is procured from many of the top producers in the country, as well as many local manufacturers.

Some of those manufacturers include:

Bakery: Rich Products; Dawn Foods; Coffee Baking; Lofthouse/C2B Bakers; Flowers Bakery; Specialty Bakers; Western Bagels; Pillsbury; Cloverleaf Snacks

Deli: Manda Fine Meats; Sara Lee; Tyson; Smithfield; Resers Fine Foods; The Turkey Store (Jennie-O); John Morrell (Kretchmar); Swiss American; Hormel

Our program offers: Weekly buying guides containing information on current market; Market conditions; Special purchasing surveys; New item notification; Rotisserie Program; Fresh Food Program; Complete Thaw-N-Sell (Bakery without the oven program); Grab-N-Go; Specialty & Imported Cheeses from around the world; Training and educational seminars – in-store plus group training; Signature Cake Program

Our four Bakery/Deli field merchandisers offer over fifty years of combined experience in supermarket bakery/deli, restaurant, and retail bakery. With their extensive experience they can assist with a start-up plan or analyze your current operation as a means of enhancing your department profitability.

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Dairy

We have a full service Dairy department that takes great strides to ensure the best possible code dates, quality, selection and cost. This section of your store should not be overlooked as it has enormous growth potential.

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Frozen Foods

The Frozen Food department strives to offer the best possible variety of items to accommodate the continued growth and expansion of this category in most stores. We work diligently with the manufacturer community to create competitive promotional events throughout the year to increase consumer traffic on the frozen food aisle and throughout the entire store.

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General Merchandise / Health & Beauty Care

The Associated Grocers, Inc.General Merchandise / Health &Beauty CareDepartment is responsible for the procurement of over 5,500 items, ranging from cotton balls to footballs, and from kitchen supplies to pet supplies. The department utilizes 45,000 square feet of space with a two-level, gravity flow picking area and a conveyor system that merges totes and cases of merchandise from the tobacco, candy, and HBC/GM sections to a staging area where pallets are integrated with dry products and then shipped to your store.

Health and Beauty Care acquires many of the newest products for you, including those that attain over-the-counter status as soon as they become commercially available. Major HBC categories include oral care, eye and ear care, first aid, gastrointestinal aids, analgesics, cough and cold medicines, vitamins, personal deodorants and hair care.

General Merchandise is constantly furnishing our retail stores with an assorted array of items for every season of the year, including decorations and tableware from both import and domestic suppliers.

This includes a complete Cough/Cold/Flu program in which both branded and Topcare items are sold in a package deal.

Our partnership with the broker and manufacturer community provides us with the very latest market information, the best deals, and the best promotions to serve you competitively in the marketplace.

Because of limited warehouse space, slow moving items are regularly discontinued to make room for exciting new items. This helps increase inventory turns both in your store and at the Distribution Center.

The Hot 100 program is designed to give AG retailers a good price image relative to competitors in their area. Signs dot the shelves in every major category and let the consumer know that the prices are “hot.”

Promotions: We offer several promotions a year in General Merchandise, including Back to School, Valentines, Easter, Halloween, & Christmas – as well as many different In & Out opportunities including Plastics & BBQ Grills.

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Grocery

The Grocery Department offers over 12,000 products consisting of branded, control label and private label items. In addition to these, specially requested items may be ordered to meet your needs. Specialty items can also be purchased at competitive costs through a variety of retailer-friendly programs and certain Associated Grocers events.

To complement the large variety of products and programs available, the Grocery department is staffed with a versatile and experienced group of individuals. Altogether, this group has over 120 years of experience in the grocery industry with resumes that encompass numerous positions, including stocker, store manager, chain store buyer, category manager and many more. Such diverse experience enables the Grocery department to make the best decisions possible in order to provide you with the lowest prices available and effective category management.

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Meat / Poultry

The Associated Grocers, Inc. Meat Department offers the widest assortment of quality meat and seafood in the South. Product procurement is from the top producers in the country. Names such as Tyson Fresh Meats, Swift, Sanderson Farms, John Morrell, Smithfield, Maverick Ranch Natural Meats and Sara Lee Meats signify quality and consumer acceptance. The Meat Department buying staff has extensive retail and wholesale experience to provide assistance in all aspects of the meat and seafood arenas.

Our program offers:

Weekly Buyers Guide containing information on current market trends and conditions, including:

• Special purchase surveys
• New Item Notification
• Notification of legislative changes
• Retail Price Surveys
• Temporary Price Reduction
• Cutting test and Yield files

A field staff of 5 trained meat professionals available for assistance with management and merchandising at retail.

Periodic seminars to educate and prepare member personnel about new items and products as well as knowledge to combat ever-threatening competition.

Special event meat sales, which have proven successful in driving volume and dollar profit into the meat department. These events can generate as much as $40,000 in incremental meat sales.

Weekly Ad Planners

Available types of sales:

• One Day Sales (Limited availability; requires eight week notice)
• Dollar Day Sales
• Anniversary Sales
• 10 Pound Meat Sales (Require less advertising & labor dollars; Counselors support for planning, setting up & assisting with the event.)

Our highly trained field merchandisers have a wealth of retail experience. The Meat Department field staff can ably assist you in any of the following areas:

• Meat Management Seminars
• On-site Training
• Cutting Tests
• One-Day Meat Sales
• Plant Tours (when available)
• Meat Department Evaluations
• Inventory Training
• Marketing Trends
• Merchandising Trends

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Produce / Floral

The Associated Grocers, Inc. Produce/Floral department is a full line wholesaler committed to servicing you with the finest produce at competitive prices. We partner with some of the best growers and shippers in the industry. Labels such as Chiquita, Fresh Express, Green Giant, Welch’s, and Tropicana are just a few of the quality items we offer.

We have a professional buying and field merchandising staff, with over 95 years of combined produce/floral experience. The merchandising team is available to assist member stores with a wide range of member services, from seasonal rack changes to upcoming promotional opportunities. We also have both an inbound and outbound warehouse quality assurance team that guarantees you get the best product available.

We offer over 300 in-stock warehouse produce items, and have the ability to procure any unique product needs you may have. Our cross-dock specialty program allows you to offer your customers even the most hard to find specialty items.

STORE DEVELOPMENT

Store Design and Layout

Associated Grocers, Inc. Store Development Department is capable of providing services using the latest technology for the smallest remodel to complete store design. Store Design and Layout services include:

• Store Design and Remodel Plans using the latest Computer Aided Drafting Programs
• Lighting, Flooring and Finish Selection
• Signage Design and Artwork
• Project Management
• Color and Décor

Equipment Acquisition

Associated Grocers, Inc. Store Development Department is also the source for any and all equipment needs. The combined buying power of Associated Grocers, Inc. retailers and Store Development Department’s membership in national buying groups allow it to negotiate, receive and pass on significant discounts to its retailers. Equipment offerings include:

• Refrigeration Equipment and Installation From all Major Manufacturers
• Perishable Prep Equipment, Merchandisers, Material Handling
• Front End Equipment, Check Stands, Shopping Carts
• Receiving Equipment and Backup Power Generators
• Grocery Shelving and Product Merchandisers
• Facilities and Maintenance Supplies

Store Development also offers low-cost financing through the Store Upgrade Program*.

*For qualifying member retailers on purchases through Associated Grocers’ Store Development Department. 

Dart Refrigeration is a wholly owned subsidiary of Associated Grocers. We specialize in commercial refrigeration installation and repair, with a special focus on Associated Grocers member retailers. We work closely with the AG Store Development department, to get the right equipment for your store. We have experienced technicians in AG’s major markets and would be happy to meet with you at your convenience.
To set up an appointment, please contact Dart Refrigeration at 888-607-0063.

RETAIL TECHNOLOGY

A big component to retail operations is the management of data. Associated Grocers Retail Systems department is available to assist with the selection, installation, management and support of all data information needs. Retail Systems provides up-to-the-minute pricing on Point of Sale Registers, Personal Computers, Database Retail Price Management Systems and Price File Comparisons.

Our Host Communications Support is designed to provide weekly data files containing a retailer’s most current Costs, Deals, Retails, TPR Prices and Promotion Pricing. In addition, the database contains complete product descriptions, including pack, size and POS register descriptions. Price changes can be easily transmitted and integrated through all systems with ease. Even custom pricing modules are supported via Host Communications. Plus, our new hand-held order device coordinates with all pricing systems, to make price changes and sign requests along with ordering.

All pricing maintained in our BRData products are automatically transmitted via our Host Communications service to your point of sale back office for your inspection and application to your system at your convenience.

Additionally, AG’s custom on-line price book, AG Linki ^TM, allows retailers to manage their buying process in a paperless medium. AG Linki ^TM presents retailers with all current and future deals, as well as past purchase history.

Printing Services mission is to become and remain “THE SOURCE” for all of our Retailer printing needs. To accomplish this statement of mission, we intend to target our Members basic store needs and usage of signage, labels, and stationery along with providing the most efficient and effective way for our members to advertise at the lowest cost and to increase or support their store sales. Printing Services intends to accomplish this by filtering and fine tuning our needs in-house and as well as to our Members; so whether it’s business, personal, internal or external, you’ll love our prices and we are here for ALL your printing needs. We offer a full service Copy Center equipped to print the following:

• 1-4 color process printing
• letterheads
• envelopes
• business cards
• invitations (wedding, showers -bridal or baby-, party or graduation)
• newsletters
• raffle tickets
• memo pads
• name badges
• brochure
• invoices (1-4pt.)
• office and warehouse forms
• roll labels (store logo, pricing, or other custom)
• employee handbooks
• training manuals and booklets
• weekly/monthly order guides books
• ad lists
• ad planners
• gift certificates
• bumper stickers
• buttons
• banners
• and any custom signs, window signs, or warehouse plant/facility signs etc.

Printing Services strives on our Retailer motto as well: “Fast and Friendly”. We service and treat all our Members not as customers, but family! Our line of communication is always open and two-sided. We give our Members feedback through customer service follow-ups, our one-on-one relationship with store management, and allow the members the opportunity to respond back through phone calls, emails, and our NEW WEBSITE (fill out printing form, request quote). Furthermore, we will continue to communicate, and service our Members with current and comparative printing displayed at our seasonal tradeshows. “Make An Impression with Printing Services”, and remember Printing Services for all your printing needs.

OUR TEAM:

Tammy Walker, Printing Services Manager, 225-444-1330

Joseph Sharper, Lead Technician, 225-444-1313

Clarence Clayton, Copy Center Operator, 225-444-1313

Brian Williams, Part-time Copy Center Operator, 225-444-1313